REFUND AND RETURN POLICY (EU LAW COMPLIANT)

REFUND AND RETURN POLICY

Your satisfaction is important to us.

Return Period REFUND AND RETURN POLICY

You have 14 days from the date of delivery to request a return, in accordance with EU consumer protection laws.

Return Conditions

To qualify for a return:

  • Item must be unused

  • Item must be in original packaging

  • Proof of purchase is required

Non-Returnable Items

  • Used items

  • Opened hygiene-related products

  • Damaged items caused by misuse

Refund Process

Once we receive and inspect the returned product:

  • Refunds are processed within 5–10 business days

  • Refunds are issued via bank transfer

Shipping costs are non-refundable unless the product is defective.

To request a return, contact:
📧 pinabolstore@gmail.com
📞 +32466333544

SHIPPING POLICY

Shipping Policy

We process orders within 1–3 business days.

Delivery Time (Belgium)

Estimated delivery: 2–5 business days.

Delivery Process (Cash on Delivery)

Since we offer Cash on Delivery, you will pay directly to the courier upon receiving your order.

Please ensure:

  • Your phone number is correct

  • You are available at the delivery address

  • You have the exact payment amount ready

If delivery fails due to incorrect information, the order may be canceled.

COOKIE POLICY

Cookie Policy

Pinabol Store uses cookies to:

  • Improve website functionality

  • Analyze visitor traffic

  • Enhance user experience

By using our website, you consent to the use of cookies.

You can disable cookies in your browser settings at any time.

FAQ PAGE

Frequently Asked Questions

What payment methods do you accept?

We currently offer Cash on Delivery only.

How long does delivery take?

Delivery within Belgium takes approximately 2–5 business days.

Can I return my order?

Yes, within 14 days of delivery, under our return policy.

Is my personal information safe?

Yes. We comply with GDPR regulations.

How can I contact you?

Email: pinabolstore@gmail.com
Phone: +32466333544

TRACK ORDER PAGE

Track Your Order

For tracking information, please contact us:

📧 pinabolstore@gmail.com
📞 +32466333544

Please provide your full name and order details.

SATISFACTION GUARANTEE PAGE

Our Guarantee

At Pinabol Store, customer satisfaction comes first.

That’s why we offer:

✔ 14-day return policy
✔ Cash on Delivery payment
✔ Dedicated customer support
✔ Reliable shipping within Belgium

Shop with confidence at Pinabol Store.

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